Manfred Dougall & Company is a legal practice with offices at 15 Montague Street, Goulburn NSW 2580 and Suite 156 / Mezzanine, 39 Martin Place, Sydney NSW 2000.
This policy explains how we handle personal information collected through this website. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
When you submit an enquiry through this website, we collect your name, phone number, email address, the type of matter you select, and anything you include in your message. We also collect any information you send us by email or give us over the phone.
When you visit the site, limited technical information is recorded automatically, including your IP address, browser type, and the pages you view.
We use this information to respond to your enquiry, to contact you about your matter, to provide legal services, and to meet our professional and legal obligations. We also use technical information to understand how the website is used and to improve it.We will not use your information for any other purpose without your consent, unless required or permitted by law.
If we act for you, the information you give us is protected by our professional duty of confidentiality and, where it applies, legal professional privilege. Those obligations sit alongside this policy and are not limited by it.Submitting an enquiry through this website does not make you a client. Please do not send confidential or sensitive information through the enquiry form until we have confirmed we are able to act for you.
We take reasonable steps to protect personal information from misuse, loss, and unauthorised access or disclosure.
This website is hosted by Webflow, and enquiries submitted through the site are processed and delivered by Webflow to our email system. Some of this data may be stored on servers outside Australia.
Enquiries that do not proceed to a matter are kept only as long as we need them, and are then deleted. Where an enquiry becomes a client matter, the information forms part of the client file and is retained in line with our professional obligations, which generally require file retention for at least seven years.
We do not sell or rent personal information.
We may disclose your information to service providers who support our practice, such as our IT and website providers, where it is necessary and subject to confidentiality obligations. In the course of a matter, and on your instructions, we may disclose information to courts, tribunals, and other parties. We may also disclose information where we are required or authorised by law to do so.
This website uses cookies to help the site function properly. You can disable cookies through your browser settings, though some parts of the site may not work as intended.
You can ask what personal information we hold about you and ask us to correct it if it is wrong. Contact us using the details below and we will respond within a reasonable time.
If you have a concern about how we have handled your personal information, contact us and we will look into it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Manfred Dougall & Company
15 Montague Street, Goulburn NSW 2580
mgordon@manfreddougall.com.au
(02) 4821 2228
